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NEW QUESTION # 23
As an Administrator, you want to configure the card colors in the calendar for Appointments.Based on which of the following parameters can this be achieved? Note: There are 2correctanswers to this question.
Answer: A,B
Explanation:
As an Administrator, you can configure the card colors in the calendar for Appointments based on the Priority and Category parameters. The Priority parameter indicates the level of urgency or importance of the Appointment, such as low, medium, or high. The Category parameter indicates the type or purpose of the Appointment, such as meeting, call, or demo. You can assign different colors to different values of these parameters, so that the Appointment cards in the calendar have a visual distinction. For example, you can assign red to high priority Appointments, and blue to meeting category Appointments.
References = Calendar Card Colors Based on Appointment Priority, SAP Sales Cloud: Calendar View in Visit Planner
NEW QUESTION # 24
Administrators can define default attributes when appointments are created by end users in SAP Sales Cloud Version 2. Which attributes can be defined by administrators when maintaining settings for Appointment?
Note: There are 3correctanswers to this question.
Answer: A,B,C
Explanation:
Administrators can define default attributes for appointments in SAP Sales Cloud Version 2 by using the Appointment Settings app. This app allows administrators to specify the default values for the following attributes when end users create appointments:
* Duration: The default duration of the appointment in minutes.
* Priority: The default priority of the appointment, such as low, medium, or high.
* Category: The default category of the appointment, such as meeting, phone call, or visit. These default attributes can be overridden by the end users when they create or edit appointments, but they help to standardize and streamline the appointment creation process. References = Appointment Settings, page
17; SAP Service Cloud Version 2 Feature Scope, page 25.
NEW QUESTION # 25
Which of the following brand new capabilities are available to Sales Managers working with SAP Sales Cloud Version 2? Note: There are 3correctanswers to this question.
Answer: B,C,E
Explanation:
* Embedded Machine Learning Insights are a brand new capability in SAP Sales Cloud Version 2 that provide AI-based pattern and trend analysis to make recommendations and sales predictions such as predictive scores for leads and opportunities and sentiment analysis for business texts1.
* Digital Selling Workspace is a brand new capability in SAP Sales Cloud Version 2 that allows users to set up an optimal user-centric workspace to access to all their tasks and sales tools2.
* Playbooks are a brand new capability in SAP Sales Cloud Version 2 that guide sales reps to closed deals by providing them with best practices, tips, and resources for each stage of the sales cycle2.
* Pricing and Revenue Splitting are not brand new capabilities in SAP Sales Cloud Version 2, but rather existing features that have been enhanced or improved in the new version34.
References = 1: SAP Sales Cloud Version 2 Features | SAP Help Portal 2: Introducing SAP Sales Cloud Version 2 - openSAP Microlearning 3: SAP Sales Cloud Version 2 Feature Scope Description 4: What's New in SAP Sales Cloud Version 2
NEW QUESTION # 26
You need to create a new Survey Category for the Sales Team to use in a new Call List.What are the default Survey Categories that are pre-delivered with the SAP Sales Cloud Version 2 tenant?
Answer: A,C
Explanation:
According to the SAP Sales Cloud Version 2 Solution Guide1, surveys are used to collect feedback from customers or prospects on various topics, such as product satisfaction, service quality, or marketing campaigns. Surveys can be created and assigned to different categories, which help to organize and filter them. The default survey categories that are pre-delivered with the SAP Sales Cloud Version 2 tenant are Checklist and Call Script1. These categories are suitable for the sales team to use in a new call list, as they allow them to follow a predefined set of questions or actions during a phone call with a customer or prospect. Checklist surveys can be used to verify certain information or requirements, while call script surveys can be used to guide the conversation and capture the responses2. Promotion and Sentiment Score are not default survey categories, but they can be created as custom categories if needed1. References = 1 Solution Guide for SAP Sales Cloud | SAP Help Portal 2 Creating Surveys - SAP Sales Cloud Version 2 - openSAP Microlearning Learn more
NEW QUESTION # 27
As a Sales Manager, you want to require the Sales Representatives to update the Revenue End Date when Opportunities are in the "Close" sales phase.
What would be the best approach to achieve this in SAP Sales Cloud Version 2?
Answer: D
Explanation:
A Playbook is a set of best practices that guide sales representatives through the sales process. A Playbook consists of Actions and Activities that are triggered by certain conditions, such as sales phase, lead source, or product category. Actions are tasks that sales representatives must perform, such as updating a field, sending an email, or creating a quote. Activities are events that sales representatives can schedule, such as calls, meetings, or demos.
To require the sales representatives to update the Revenue End Date when Opportunities are in the "Close" sales phase, the best approach is to configure a Playbook with a mandatory Action to update the field. This way, the sales representatives will see a notification on the Opportunity header that reminds them to complete the Action before they can change the sales phase. The Action will also appear in the Playbook pane, where the sales representatives can mark it as done after updating the field.
References = Playbooks, Configuring Playbooks, Viewing and Completing Playbook Actions and Activities
NEW QUESTION # 28
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